adelaide hospitality & tourism school

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Education Agents
Diploma of Tourism
SIT50107


This course enables you to develop a broad awareness and understanding of the tourism industry and its range of operations. It develops general skills in the sales and office operations area, specialised skills in international retail sales, and supervisory skills tailored for the tourism industry.

This course suits those who want to join the tourism industry, but who do not know specifically what part of the industry, as well as those who wish to join a corporate or public retail travel agency.

This course is also available to International Students.

what employment opportunities will I have?

You can seek employment with:

* travel agencies
* airlines
* wholesale companies
* regional tourism offices
* hire car companies.
 
accreditation

Your qualifications are recognised nationally under the Australian Qualifications Framework (AQF).

what further study options will I have?

Successful completion of this course will enable you to proceed to the Advanced Diploma of Tourism Management.

Following completion of the Advanced Diploma you may be eligible to enrol in the Bachelor of Hospitality Management with credits for previous study.
You must have successfully completed SACE or its equivalent. This requirement may be waived in the case of mature age applicants.
If you have any queries, please contact the Tourism Faculty on (08) 8232 2066 or email tourism@ahts.sa.edu.au
 


length of course
 
Full-time – 18 months.

what will I study?

You are required to successfully complete all units of competency listed below. The program employs a range of learning methodologies including use of computer based programs, project work, practical work, work placement, industry assignments and simulation exercises as well as class presentations.

You must attend the School for approximately 24 hours per week for 37 weeks annually. You also need to allocate approximately eight hours per week for project work.

Units of Competency
Industry Knowledge
SITTIND001A Develop and update tourism industry knowledge

Workplace Health and Safety
SITXOHS001A Follow health, safety and security procedures
SITXOHS004A Implement workplace health, safety and security procedures
THHGLE04B Establish and maintain an OHS System

Workplace Communication
SITXCOM001A Work with colleagues and customers
SITXCOM002A Work in a socially diverse environment
SITXCOM003A Deal with conflict situations
SITXCOM004A Communicate on the telephone

Sourcing, Quoting and Booking Products
SITTTSL002A Access and interpret product information
SITTTSL006A Prepare quotations
SITTTSL008A Book and coordinate supplier services

Fares and Ticketing
SITTTSL012A Construct domestic airfares
SITTTSL014A Construct promotional international airfares

Tourism Research Project
ICPMM63BA Access the internet
SITXADM003A Prepare business documents
SITTPPD002A Research tourism data

Computer and Office Studies
BSBCMN205A Use business technology
BSBCMN213B Produce simple word processed documents
SITXADM001A Perform office procedures

Financial Operations
SITXFIN003A Interpret financial information
SITXFIN004A Manage finances within a budget
SITXFIN005A Prepare and monitor budgets

Sales Presentations and Promotions
SITXCOM005A Make presentations
SITXADM002A Source and present information
SIRXSLS001A Sell tourism products and services

Leadership and Management
SITXMGT001A Monitor work operations
SITXMGT002A Develop and implement operational plans
SITXHARM005A Lead and manage people
SITXCCS003A Manage quality customer service
SITXHRM001A Coach others in job skills

Marketing and Business Planning
SITXMGT006A Establish and conduct business relationships
SITXMGT003AManage projects
SITXGLC001A Develop and maintain legal knowledge for business compliance

For more information, contact the Tourism Faculty on (08) 8232 2066 or email tourism@ahts.sa.edu.au