bar and waiting courses

Our Bar and Waiting courses provide practical and current skills in the food and beverage area and are designed to enable graduates to gain work quickly in the industry as a bar person, drinks, wine and food or beverage attendant.  The course comprises four distinct areas which may be combined or undertaken separately.

ALL UNITS are Nationally Recognised and approved.  The courses comprise both practical and theoretical aspects pertaining to food and beverage service.

Successful course completion requires regular attendance and study time.  Attitude and presentation are also important to ensure students achieve competency.

There are practical and theoretical assessments.  Students must achieve competency in the assessment(s) in order to be issued with a Certificate / Statement of Attainment.

In the service industry, high standards of personal hygiene and presentation are required at all times. Students must wear enclosed shoes but are not expected to wear a uniform, except on assessment days when students are required to wear the traditional black and whites of the hospitality industry.  However, appropriate dress does not include: sandals, thongs, cutoffs or body shirts.
Students need to bring a pen and paper to classes.

work experience and placement

In order to successfuly complete the Certificate II in Hospitality (Operations), work experience is mandatory. The School can find you a suitable venue for work experience unless you have a personal preference, eg, Hotel in a Country Town where you reside or a Hotel of your choice, the School will then arrange the necessary documentation for you. 

This certificate provides students with a broad overview of the hospitality industry. It is designed primarily for anyone wishing to enter the hospitality field but does not posses any real understanding of what the industry has to offer and the attributes needed to be successful in it.

** Students can start the course on any Monday (or Tuesday after a public holiday). Please check with the School for the next available course start date. * This four week program is Youth Allowance/Austudy/Abstudy approved. For more information, please contact the nearest Centrelink Office on 132490.

Introduction to hospitality

Upon completion of this module, students will be able to competently:

* Understand occupational health and safety
* Understand security
* Demonstrate interpersonal skills
* Understand occupational hygiene
* Understand customer relations

Bar and service of drinks

This module combines practical and theory to ensure students have the knowledge and ability to operate standard bars correctly and efficiently. Upon completion of this module, students will be able to competently:

* Clean and tidy bar area
* Prepare a bar for service
* Work in a standard bar
* Use bar equipment
* Demonstrate service techniques
* Demonstrate correct cash handling procedures
* Conduct table service of drinks
* Demonstrate a basic knowledge of commonly served drinks (cocktails and mixed drinks)
* Demonstrate beer pouring
* Understand the basic legal requirements for the operation of bars
* Demonstrate adequate customer relations skills

* Provide responsible service of alcohol

Restaurant set up and service

This module is designed to give students practical skills to work in a restaurant or cafe environment. Upon completion of this module, students will be able to competently:

* Understand customer expectations
* Complete floor plans
* Demonstrate table settings and a variety of napkin folds
* Set up waiter stations
* Understand menus
* Take reservations
* Greet, seat and farewell guests
* Understand order taking
* Understand cutlery, glassware and crockery usage
* Demonstrate basic service methods - carrying four plates, using fork and spoon in silver service
* Plate clearing procedures
* Selling techniques

Gaming and Responsible gambling

Details:

* Identification of different types of gaming machines

* Technical operation and maintenance of machines

* Duties of employees

* Cash clearances, payouts and meter readings

* Provide responsible gambling services

Apply hospitality skills in the workplace

Upon completion of this module, students will be able to competently:

* Organise & prepare for service

* Understand work schedules

* Provide quality service / Opening & Closing procedures

* Understand workplace reports & records

Wine Appreciation and Service

This module is designed to give students practical skills to work in a restaurant. Upon completion of this module, students will be able to competently:

* Demonstrate wine service techniques
* Assist guests with their selection of wines while dining
* Appreciate quality and taste of wines
* Understand the variety of styles of wines
* Demonstrate a knowledge of wine regions in Australia
* Introduction to International wine regions
* Introduction to wine production

For more information or to enrol, please call

(08) 8223 1818 or email info@ahts.sa.edu.au

To download a Registration Form (PDF 15kb), click here.

Then fax your completed form to (08) 8223 1802 or email a

scanned copy to enrol@ahts.sa.edu.au.